Legal

Privacy Policy

Effective date: March 4, 2026

Introduction

This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our static website or contact us by email. The site does not host user accounts or require logins. You send information only when you submit a booking request, send feedback, or use a contact form.

Information we collect

  • Contact details you provide, such as your name, email address, and phone number.
  • Booking details you provide, such as dates, number of guests, room preference, and special requests.
  • Feedback and message content you send by email or form.
  • Technical data logged automatically, such as IP address, browser type, device type, and page access timestamps.
  • Aggregated usage data, presented in a form that does not identify you personally.

How we use your information

  • We use your contact details to reply to booking requests, questions, and feedback.
  • We use booking details to check availability and prepare reservations.
  • We use message content to resolve requests and improve service.
  • We use technical and usage data to monitor site performance and fix errors.
  • We use aggregated data to plan improvements and report on site trends.

Email handling and outgoing messages

  • When you submit a form, our site sends an email to our staff.
  • We retain the email content in our business inbox to process your request.
  • Staff access to email is limited to people who need it to perform booking and support tasks.
  • If you ask us to stop sending messages, we will stop.

Cookies and tracking technologies

  • The site uses minimal cookies and similar tools for basic site function and analytics.
  • These tools help measure visits and identify technical issues.
  • You control cookies through your browser settings. Turning off cookies may reduce site functionality.

Third party services and data sharing

  • We use third party providers to host the site and deliver email.
  • Providers receive only the data needed to deliver their service.
  • We do not sell your personal information.
  • We may disclose information to comply with law or to protect rights and safety.
  • In a business transfer or sale, necessary data may transfer to a buyer. We will notify you of material changes.

Data retention and deletion

  • We keep personal information only as long as needed for booking handling, legal obligations, and dispute resolution.
  • When data no longer serves these purposes, we delete or anonymize it.
  • To request deletion of your personal data, email [email protected]. We will confirm receipt and act within a reasonable period.

Data security

  • We use administrative and technical safeguards to protect your information.
  • We limit staff access and use secure email and hosting services.
  • No system is risk free. We will notify you if a security incident affects your data in a manner required by law.

Your rights and choices

  • You have the right to request access to personal data we hold about you.
  • You have the right to request correction or deletion of your personal data.
  • You have the right to object to processing for direct marketing, where local law applies.
  • To exercise rights, email [email protected]. Describe the request and provide an email address we can use to verify identity.

International transfers

  • Hosting and email providers may process data outside your country.
  • We use providers that apply contractual and technical safeguards to protect data in transit and at rest.

Children

The site does not target children under 13. We do not knowingly collect personal data from children under 13. If we learn we collected such data, we will delete it promptly.

Changes to this policy

  • We will update this Privacy Policy when operational or legal needs change.
  • We will post the revised policy on the site and update the effective date.

Contact

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